Get early access to new features and connect with other sellers by joining the Selio KDS for Android Beta program.

Set Up Your Hardware #

Recommended Devices #

Selio KDS is compatible with the Android devices listed below.

Check out the devices and mounting hardware available on Selio Shop:

• MicroTouch 15.6″
• MicroTouch 21.5″
• Samsung Galaxy A8 10.5”
• VESA mount

If you choose to purchase any hardware from Selio Shop, review our setup guide for Microtouch devices and the VESA mount.

Compatible hardware available from third party sellers:

• Elo I-Series 4.0 15″
• Elo I-Series 4.0 22″
• Lenovo Tab 10.6”

Note: Selio KDS is not available on Android phones.

If you choose to use the app on a device not listed above, we cannot guarantee the quality of how SelioKDS will appear on your device and we will prioritize any bug support to the devices listed above. For this reason, we recommend using one of the supported devices listed above.

If you prefer an Android device not listed above, share your feedback in our Android KDS Feedback Survey.

Reminder: Keep the OS updated on your Android device.

Device Mounts #

You can mount your device on a wall, but avoid areas close to flames, greasy foods, or splashing water. The VESA mount (available on Selio Shop) supports MicroTouch and Elo devices.

If you purchase a 10” Lenovo Tab or Samsung Galaxy Tab, you may want to purchase a device holder, such as these Lenovo cases or Galaxy Tab cases.

Disclaimer: Selio Software, SRL is not affiliated with any of the manufacturers and third-party resellers linked above. This is a suggestion for your convenience.

Download the App #

1. Open the Google Play Store app on your device.
2. Tap the search field and search for Selio KDS.
3. Tap Install.

Create a Selio KDS Login #

To create a device code for your Android device:

1. Go to your online Selio Manager and select Devices > Kitchen Settings > Kitchen Displays.
2. Click Add a Kitchen Display.
3. Enter a nickname and select a location.
4. Select if you want the device to be a Prep or Expeditor station.
5. Click Next.
6. Select whether to have your code sent via email or phone number and click Send. You’ll need this code to sign in to the Selio KDS app.

Station Types #

Selio KDS offers two types of stations to help streamline your kitchen fulfillment. To start using Selio KDS, you’ll need to choose the type of station you need:

• Preparation (Prep) station: best for kitchen staff who focus on preparing a certain piece of each order, require less interaction with the overall ticket and need a granular view of only the items they need to make.
• Expeditor (Expo) station: best for kitchen staff who bridge front-of-house and back-of-house operations, finalize orders to be delivered to diners, need high-level visibility and control over prep stations, and require more interaction across every ticket.

You can choose one station or multiple stations for each type and adjust your station types whenever you need. Both station types sync and communicate with one another in real time.

Note: Since Selio KDS is location-specific, it will display every ticket taken from that location. You’ll be able to filter items and/or tickets by category, order source, or dining option.

Set Up the Selio KDS App for Android #

KDS Reporting #

You can view your Selio KDS reports on your online Selio Manager. The Kitchen Performance report shows your completed ticket count, average completed ticket time, and average item completion time across all tickets by KDS device name, location, and timeframe.

To view your Selio KDS report:

1. Go to Reporting or Reports on your Selio Manager.
2. Click Kitchen performance and select a device.
3. Select Ticket performance to view the average completion time per ticket, or select Item performance to view the average completion time for all items, ranked in quantity from highest to lowest.
4. Select your preferred timeframe and filter at the top of the report.

The completed ticket metric is based on the device where the ticket was completed. The ticket time is calculated by subtracting the time the ticket appeared on KDS from the time the ticket is marked as completed. The item time is calculated by subtracting the time the item appeared on KDS from the time the item is marked as completed.

Troubleshooting #

If Selio KDS is not connecting with Selio for Restaurants or Selio for Retail:

• Check to make sure you are using the most recent version of the Selio Restaurants POS app or Selio Retail POS app and the Selio KDS app.
• Check that your operating system is up to date on your device.
• Go to Settings on your KDS app to double-check that your preferred item categories are enabled and that the correct items are in the selected item categories.
• Go to Settings on your KDS app to check that your preferred orders are enabled.
• Restart the Selio KDS app.
• Take a trial order to double-check that your KDS is properly receiving orders from the Point of Sale.

Note: Your KDS device automatically connects to Point of Sale, as long as your KDS is created for the same location as your Point of Sale device. All setup is configured in your Dashboard and in the KDS app.

Get early access to new features and connect with other sellers by joining the Selio KDS for Android Beta program.