Before You Start

In Selio, a transaction logs any order-related action, whether it’s a completed sale, voided bill, or comped order. This ensures full transparency for financial and operational tracking.

Fullscreen Tutorial

How to Access the Transactions List #

For efficient order and payment tracking, Selio provides a Transactions List where all recorded transactions are displayed. This list includes completed payments, voided orders, and comped orders, offering detailed insights into each action taken.

1. Login to the Selio App.
2. Navigate to Account > Transactions or press the Transaction button directly from the Floor Plan.

Transaction List Overview

You will see all recorded transactions:

• Completed Payments
• Voided Orders
• Comped Orders

Each entry displays:

• Table number
• Transaction type (Pay, Void, or Comp)
• Date & time
• User who processed it
• Amount
• Payment method icon (for completed payments)

Use the search bar to filter by transaction amount or team member name.

Transaction types: #

Completed Transactions #

• Orders successfully paid.
• Can include split payments(e.g., cash + card).

Voided Orders #

• Orders canceled before preparation, meaning no impact on inventory or revenue.
• Marked clearly as Void.

Comped Orders #

• Orders fully comped as goodwill, customer service recovery, or other reasons.
• Affects inventory but not revenue.

Inside a Transaction – What You’ll See #

When selecting a transaction, you’ll view a detailed summary split into the following sections:

️Top Action Bar #

• Send Receipt(email or SMS)
• Create Invoice
• Print Receipt

(Disabled on voided or comped orders)

Details Section #

• Transaction ID
• Fiscal Receipt
• Customer initials (if applicable)

Bills & Invoices Issued #

• Displays associated documents (e.g., receipts, invoices, printed order).
• Shows date, time, and user who generated each document.

Payments Section #

• Lists all payment methods used.
• Shows split payment breakdowns if applicable.
• Identifies which team member processed each payment.

Items Section #

• Full itemized breakdown:

• Product names
• Notes and modifiers (with/without extra charges)
• Quantities and unit prices
• Per-item discounts
• Voided item reasons (if applicable)

Order Totals #

• Subtotal (item total)
• Discount (applied to the order)
• Coupon (value deducted, if used)
• Tip (fixed or %)
• Final Total

• In voided orders, total = 0
• In comped orders, total will show with a strike through

💡 Pro Tips:

• Regularly review voided & comped orders to monitor inventory loss trends.
• Train staff to use the search bar for faster transaction lookup during busy hours.
• Always double-check split payment records to avoid discrepancies during end-of-day reconciliation.