# Close of Day

Canonical: https://selio.io/en/support-center/close-of-day
Language: en
Category: Selio Restaurant App
Reviewed by: Selio Support Team
Last updated: 2026-05-13
Summary: Learn how to complete Close of Day in Selio Restaurant App and finish the trading day with accurate records and a clean operational handoff.
Topics: #close-of-day, #reports, #fiscal, #payments

## Summary
Run Close of Day only after open checks, unpaid or partial payments, fiscal-device actions, invoices, refunds, and reporting exceptions have been reviewed or explicitly assigned for follow-up.

## Before you begin
- Finish service or move the location into its final closing window.
- Review open orders, unpaid checks, split-payment balances, refunds, and failed or pending payment attempts.
- Check invoice, fiscal, transaction, and live-sales views before relying on the final daily summary.
- Make sure the closing staff follows the same internal checklist every shift and records unresolved follow-up items.

## Steps
1. Review open or unresolved orders before starting the close.
2. Confirm payments are completed, failed, refunded, or clearly marked for follow-up.
3. Check transactions, invoices, fiscal actions, and device confirmations that still need attention.
4. Open the Close of Day flow.
5. Review the daily summary on screen against the transaction and report context instead of relying on memory.
6. Confirm the closing action only after the totals, exceptions, and follow-up notes are understood.
7. Verify the success state before leaving the device or handing over to the next manager.

## Troubleshooting
- **Close of Day is blocked:** There may still be open orders, unfinished payments, or unresolved fiscal work.
- **Daily totals look unexpected:** Review discounts, voids, refunds, split payments, invoices, and transactions before retrying the close.
- **The close action looks stuck:** Refresh only after confirming there is no pending operational work or device response left to finish.
- **You are not sure the day closed successfully:** Reopen the result and confirm the final success state and daily records.
- **A manager finds an issue after closing:** Keep the original close result intact and investigate through transactions, reports, invoices, or fiscal records instead of guessing.

## Related context

- [Transactions Overview](https://selio.io/en/support-center/transactions-overview)
- [View Live Sales](https://selio.io/en/support-center/view-live-sales)
- [Sales Reports](https://selio.io/en/support-center/sales-reports)
- [Fiscal Cash Register Functions](https://selio.io/en/support-center/fiscal-cash-register-functions)
- [Payment & Split Payments](https://selio.io/en/support-center/payment-and-split-payments)