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Set Up a KDS Device

Who is this article for?

Owners, managers, kitchen leads, and setup staff preparing a kitchen display device.

Set Up a KDS Device

Summary

Set up a KDS device so the kitchen team can receive and work through orders on a screen that is stable, visible, and ready for service.

Before you begin

  • Use the device intended for kitchen use at the correct station
  • Make sure the device has stable power and internet
  • Confirm the device will be assigned to the correct business, location, and kitchen station
  • Decide where the screen should sit so the team can read it clearly during busy service
  • Make sure the KDS app or flow is ready on the device

Steps

  1. Place the device at the correct kitchen station.
  2. Connect it to stable power and network.
  3. Open the KDS app or setup flow.
  4. Sign in with the correct account or setup path.
  5. Confirm the device is assigned to the right kitchen context.
  6. Let the screen sync fully.
  7. Run a controlled test order to confirm the device is ready to receive work.

Troubleshooting

  • The device turns on but is not kitchen-ready: Confirm sign-in, routing, and station assignment before going live.
  • The screen is readable in setup but not during service: Recheck mounting height, angle, brightness, and distance.
  • The wrong station is shown: Stop and correct the assignment before the kitchen starts using it.
  • The device is technically connected but orders do not appear: Review routing and prep station configuration next.

Related articles

Connect KDS Device and Sign InSet Up a KDS ScreenConfigure Prep StationsRoute Orders to the Right KDS StationCheck Network, Power, and Device Readiness