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HomeKitchen Display System

Connect KDS Device and Sign In

Who is this article for?

Owners, managers, kitchen leads, and setup staff responsible for preparing a new KDS screen.

Connect KDS Device and Sign In

Summary

Connect a KDS device and sign in successfully, so the kitchen team can start receiving orders on the correct screen.

Before you begin

  • Make sure the KDS device is powered on
  • Confirm the device has a stable internet connection
  • Have the correct Selio account or setup credentials ready
  • Confirm the device should be connected to the correct business and location
  • Know which kitchen station the screen will be used for

Steps

  1. Open the Selio KDS app on the device.
  2. Start the connection or sign-in flow.
  3. Enter the required account or pairing details.
  4. Confirm the correct business and location.
  5. Complete sign-in.
  6. Wait for the KDS screen to sync.
  7. Confirm the device opens in the expected kitchen environment and is ready to receive orders.

Troubleshooting

  • Cannot sign in: Recheck credentials, pairing details, and internet connection.
  • Wrong business or location appears: Stop and verify the device assignment before continuing.
  • The screen loads but no orders appear: Routing or prep station setup may still be missing.
  • Initial sync takes too long: Retry after checking connection quality.
  • User sees limited access or no kitchen view: Confirm the correct KDS account or station setup is being used.

Related articles

Tour of Selio KDSSet Up a KDS ScreenConfigure Prep StationsRoute Orders to the Right KDS Station