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Mark Products as Unavailable

Who is this article for?

Owners, managers, and admins responsible for live menu control and product availability.

Mark Products as Unavailable

Reviewed by: Selio Support Team

Last updated: January 1, 1980

Summary

Mark products as unavailable in Selio Manager so your team stops selling items that are temporarily out of stock or not ready to serve.

Before you begin

  • Sign in to Selio Manager
  • Make sure the product already exists
  • Confirm you have permission to update product availability
  • Decide whether the item should be unavailable temporarily or as part of a wider menu change
  • Confirm the team is aligned on when availability changes should be used

Steps

  1. Open the product management area in Selio Manager.
  2. Search for the product you want to update.
  3. Open the product settings or product details.
  4. Mark the product as unavailable.
  5. Save the change.
  6. Review the product state in the menu.
  7. Publish the change if required so the live sales surfaces reflect the update.

Troubleshooting

  • The unavailable option is missing: Your account may not have access to product availability controls.
  • The item still appears in service: Confirm the change was saved and published correctly.
  • The wrong product was marked unavailable: Reopen the product and restore availability before publishing.
  • The team is unsure whether to use unavailable or delete: Use unavailable for temporary operational changes, not permanent removal.
  • Availability feels inconsistent across locations: Review whether the item is managed per location, menu, or business-wide setup.

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