Who is this article for?
Owners, managers, setup leads, and operational staff responsible for restaurant hardware readiness.
Reviewed by: Selio Support Team
Last updated: January 1, 1980
Summary
Get a quick overview of Hardware in Selio, so your team understands how devices, printers, fiscal equipment, and kitchen screens fit into one operational setup.
Before you begin
- Make sure you know which Selio products the location will use
- Confirm whether the business runs table service, quick service, delivery, or a mixed model
- Review which hardware already exists at the location and what still needs to be added
- Make sure the team understands the difference between primary devices, payment devices, kitchen screens, printers, and fiscal hardware
Steps
- Open the Hardware area or review the hardware setup flow relevant to your Selio environment.
- Identify the main device types used in the location.
- Review which devices are used for POS, kitchen, delivery, and payment.
- Check where printers and fiscal devices fit into the operational flow.
- Review how Android devices are used in daily service.
- Confirm which hardware is essential for go-live and which hardware is optional or role-specific.
- Make sure the team understands how hardware supports the live Selio workflow from order to payment to closing.
Troubleshooting
- The team sees hardware as one generic setup topic: Split it into POS devices, printers, fiscal devices, KDS screens, and payment devices.
- Owners buy hardware before defining workflow: Decide the operating model first, then choose the hardware.
- Staff confuses device setup with account setup: Keep hardware readiness separate from user roles and sign-in configuration.
- A location has devices but still feels unready: Confirm that devices are assigned to the correct operational role, not just powered on.
