Who is this article for?
Owners, managers, kitchen leads, and setup staff preparing a kitchen display device.
Reviewed by: Selio Support Team
Last updated: January 1, 1980
Summary
Set up a KDS device so the kitchen team can receive and work through orders on a screen that is stable, visible, and ready for service.
Before you begin
- Use the device intended for kitchen use at the correct station
- Make sure the device has stable power and internet
- Confirm the device will be assigned to the correct business, location, and kitchen station
- Decide where the screen should sit so the team can read it clearly during busy service
- Make sure the KDS app or flow is ready on the device
Steps
- Place the device at the correct kitchen station.
- Connect it to stable power and network.
- Open the KDS app or setup flow.
- Sign in with the correct account or setup path.
- Confirm the device is assigned to the right kitchen context.
- Let the screen sync fully.
- Run a controlled test order to confirm the device is ready to receive work.
Troubleshooting
- The device turns on but is not kitchen-ready: Confirm sign-in, routing, and station assignment before going live.
- The screen is readable in setup but not during service: Recheck mounting height, angle, brightness, and distance.
- The wrong station is shown: Stop and correct the assignment before the kitchen starts using it.
- The device is technically connected but orders do not appear: Review routing and prep station configuration next.
