Selio-logo
HomeHardware

Prepare an Android Device for Tap to Pay

Who is this article for?

Owners, managers, and setup staff responsible for Android payment device readiness.

Prepare an Android Device for Tap to Pay

Reviewed by: Selio Support Team

Last updated: January 1, 1980

Summary

Prepare an Android device for Tap to Pay so the restaurant can accept contactless payments through the supported partner SoftPOS flow inside the Selio payment experience.

Before you begin

  • Use a supported Android device only
  • Confirm the location already has an active partner payment setup
  • Make sure the correct partner SoftPOS environment is available on the device
  • Confirm the device is assigned to the correct business and location
  • Make sure Selio is installed and ready for live checkout use

Steps

  1. Prepare the Android device for operational use at the payment point.
  2. Connect the device to a stable network and make sure it is fully charged or powered.
  3. Confirm the Selio app is installed and signed in correctly.
  4. Confirm the supported partner payment setup is active on the device.
  5. Open a payment-ready order in Selio.
  6. Start a controlled test payment through the supported Tap to Pay flow.
  7. Confirm the payment result returns correctly into Selio and the device is ready for service.

Troubleshooting

  • Tap to Pay is missing on the device: Confirm the device is Android and the partner setup is active.
  • The device opens Selio but cannot continue into payment: Recheck the partner SoftPOS readiness and device setup.
  • The payment test fails: Stop and validate the partner payment setup before trying to use the device live.
  • The team thinks Selio processes the card directly: Clarify that Selio facilitates the payment flow, while the partner payment setup handles the electronic processing.

Related articles

Tour of Tap to PayUnderstand How Selio Tap to Pay WorksSet Up Tap to Pay on AndroidAccept a Contactless PaymentCheck Network, Power, and Device Readiness