Understand Order States

Summary

Understand order states in Selio KDS so the kitchen team knows exactly where each order stands during service.

Before you begin

• Make sure the KDS screen is connected and receiving orders
• Confirm prep stations and routing are already set up
• Align the kitchen team on what each state means in daily operations
• Use a live or test order flow so the team can see real state changes

Steps

1. Open Selio KDS and review the active order screen.
2. Identify the state labels used in your kitchen workflow.
3. Review what a newly received order looks like on screen.
4. Check how an order changes when the kitchen starts working on it.
5. Review how the team marks an order or course as completed.
6. Confirm the kitchen knows when to leave an order in place and when to move it forward.
7. Use a test order to validate the full state flow before service starts.

Troubleshooting