2026
The service readiness checklist for busy teams
A practical pre-service routine for POS, menu, staff, hardware, and reporting checks.
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Cristian Kokonas
Product Owner at Selio
Cristian Kokonas has spent more than 25 years in HoReCa, working close to restaurant operations, service flows, inventory, and the everyday decisions that keep a business moving. On What's Next?, he writes practical pieces for owners and teams who want clearer operations without unnecessary complexity.
HoReCa operationsWorkflowsInventoryProduct decisions
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2026
How to review menu changes before service
A review flow for products, categories, modifiers, prices, availability, and publishing discipline.
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KDS routing habits for rush periods
How to think about KDS screens, prep stations, order states, and rush-period communication.
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A daily sales review routine that stays practical
What to review at the end of a day: live sales, transaction reports, exports, and notes for the next shift.
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Online order flow checks before you open
A pre-opening pass for delivery settings, order statuses, trays, driver assignment, and kitchen visibility.
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Hardware readiness for a new location
A location-opening checklist for Android POS devices, printers, KDS screens, network, power, and reassignment.
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Customer profiles as service context
How to think about customer lookup, notes, activity, and service context without slowing the team down.
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A payment handoff checklist for shift changes
A shift-change routine for payment method checks, retries, transaction review, and clear manager notes.
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What we publish in What's Next?
The editorial contract for Selio guides: practical, sourced, operator-first, and clear about what still needs evidence.
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