Who is this article for?
Owners, managers, dispatchers, and operational staff responsible for reviewing incoming delivery demand.
Reviewed by: Selio Support Team
Last updated: January 1, 1980
Summary
View new delivery orders clearly so your team can react fast, confirm preparation, and keep dispatch flow under control.
Before you begin
- Make sure Selio Delivery is active and receiving orders
- Confirm delivery settings and zones are already configured
- Make sure the team knows who is responsible for watching incoming orders
- Use a live or test order flow to validate new order handling
Steps
- Open the Selio Delivery workspace.
- Review the area where new delivery orders appear.
- Open a new order to review its details.
- Check the delivery address, order contents, and timing context.
- Confirm the order is ready to move into the next operational step.
- Return to the list and continue monitoring incoming demand.
- Keep the new order flow visible during service so no order is missed.
Troubleshooting
- New delivery orders do not appear: Check integration status, delivery setup, and current order flow.
- Orders appear late: Review sync quality, integration state, and network stability.
- Staff misses new orders during service: Assign clear ownership for delivery monitoring and keep the workspace visible.
- An order looks incomplete: Reopen it and confirm details before moving it forward.
