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Tour of Selio Delivery

Who is this article for?

Owners, managers, dispatchers, and team members responsible for delivery operations.

Tour of Selio Delivery

Reviewed by: Selio Support Team

Last updated: January 1, 1980

Summary

Use this tour to see where delivery orders move from intake to driver handoff and then into live tracking.

Before you begin

  • Confirm delivery is enabled for the location you are reviewing
  • Know whether the team works with direct orders, third-party orders, or both
  • Use a live or test environment where at least one delivery path can be observed

Steps

  1. Open the delivery workspace and identify the main order stages.
  2. Review where new and ready orders are separated.
  3. Find the driver, tray, and dispatch areas.
  4. Note the status controls and filters the team uses during service.
  5. Follow one order from intake toward dispatch so the flow feels concrete.
  6. Choose the next detailed article based on whether you need setup, zoning, or troubleshooting guidance.

Troubleshooting

  • The workspace feels too busy: Start by tracking one order stage at a time.
  • Important sections are missing: Permissions or delivery setup may not be complete for this account.
  • The map is hard to interpret: Review status meaning before relying on the tracking view.
  • There are no orders to review: Run a controlled test order instead of guessing how the flow works.

Related articles

Set Up Delivery SettingsSet Delivery ZonesView New Delivery OrdersTrack Orders on the MapUnderstand Delivery Statuses