Tour of Gift Cards

Summary

Get a quick overview of Gift Cards in Selio, so your team understands where gift cards are sold, checked, redeemed, and reviewed during daily operations.

Before you begin

• Make sure gift cards are enabled for the business
• Confirm the team knows when gift cards are sold and when they are redeemed
• Make sure the location is ready to handle gift card activity operationally
• Use a live or test environment with at least one gift card flow available

Steps

1. Open the relevant gift card area in Selio.
2. Review where gift cards are sold during service.
3. Identify where existing gift cards are searched or entered.
4. Review where balance and activity can be checked.
5. Confirm where gift card value is applied during payment.
6. Review how the team moves between selling, redeeming, and checking card details.
7. Make sure the staff understands which gift card actions belong in checkout and which belong in profile review.

Troubleshooting