Tour of Tap to Pay

Summary

Get a quick overview of Selio Tap to Pay, so your team understands how contactless card payments work on Android devices through partner SoftPOS integrations.

Before you begin

• Tap to Pay is available only on supported Android devices
• Make sure the business is set up for electronic payments through a supported partner
• Confirm the correct SoftPOS partner app is available and activated for the location
• Make sure your team understands that Selio facilitates the flow, while payment processing is handled by the partner solution

Steps

1. Open the payment flow in Selio.
2. Review how card or contactless payment is started from the order.
3. Confirm that Selio sends the payment step into the supported SoftPOS flow on the Android device.
4. Review where the customer taps their card, phone, or watch.
5. Confirm how the payment result returns into the Selio workflow.
6. Review how the transaction appears in the order after payment succeeds or fails.
7. Make sure the team understands the difference between the Selio operational flow and the partner’s payment processing role.

Troubleshooting