Understand How Selio Tap to Pay Works

Summary

Understand how Selio Tap to Pay works so your team knows exactly what Selio does, what the partner payment app does, and where each responsibility starts and ends.

Before you begin

• Make sure the team is already using Selio for restaurant operations
• Confirm the location wants to accept electronic contactless payments on Android devices
• Understand that Selio is not the direct electronic payment processor

Steps

1. Start with the order in Selio.
2. Use Selio to begin the payment flow from the active order.
3. Confirm that Selio passes the payment step into the installed partner SoftPOS solution.
4. Let the customer tap their card, phone, or watch on the Android device.
5. Wait for the payment result from the partner SoftPOS application.
6. Return to Selio and confirm the order reflects the payment outcome.
7. Use the completed Selio order flow for operational continuation, reporting, and transaction visibility.

Troubleshooting