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Tour of Selio Delivery

Who is this article for?

Owners, managers, dispatchers, and team members responsible for delivery operations.

Tour of Selio Delivery

Summary

Get a quick overview of Selio Delivery, so your team understands where to manage incoming delivery orders, driver assignment, dispatch, and live map activity.

Before you begin

  • Make sure Selio Delivery is enabled for the business
  • Confirm you are signed in with an account that can access delivery tools
  • Use a location with delivery service already configured or ready for setup
  • Make sure there is at least one live or test order flow available

Steps

  1. Open the Selio Delivery workspace.
  2. Review the main delivery view and identify where new orders appear.
  3. Identify where ready orders are managed before dispatch.
  4. Review where drivers, trays, and dispatch actions are handled.
  5. Check how the map is used to monitor delivery activity.
  6. Review where filters, statuses, and time windows are applied.
  7. Confirm the team knows which area to use for order review, assignment, dispatch, and live tracking.

Troubleshooting

  • The delivery workspace feels too busy: Focus first on new orders, ready orders, driver assignment, and map tracking.
  • Some delivery sections are missing: The account may not have the right permissions or the delivery module may not be fully configured.
  • No orders appear during the tour: Confirm the business has active delivery flow or run a controlled test order.
  • Staff is unsure what the map is showing: Review the relationship between statuses, drivers, and tracked orders before service begins.