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View New Delivery Orders

Who is this article for?

Owners, managers, dispatchers, and operational staff responsible for reviewing incoming delivery demand.

View New Delivery Orders

Summary

View new delivery orders clearly so your team can react fast, confirm preparation, and keep dispatch flow under control.

Before you begin

  • Make sure Selio Delivery is active and receiving orders
  • Confirm delivery settings and zones are already configured
  • Make sure the team knows who is responsible for watching incoming orders
  • Use a live or test order flow to validate new order handling

Steps

  1. Open the Selio Delivery workspace.
  2. Review the area where new delivery orders appear.
  3. Open a new order to review its details.
  4. Check the delivery address, order contents, and timing context.
  5. Confirm the order is ready to move into the next operational step.
  6. Return to the list and continue monitoring incoming demand.
  7. Keep the new order flow visible during service so no order is missed.

Troubleshooting

  • New delivery orders do not appear: Check integration status, delivery setup, and current order flow.
  • Orders appear late: Review sync quality, integration state, and network stability.
  • Staff misses new orders during service: Assign clear ownership for delivery monitoring and keep the workspace visible.
  • An order looks incomplete: Reopen it and confirm details before moving it forward.