HomeKitchen Display SystemManage Rush Periods on KDS
Who is this article for?
Owners, managers, kitchen leads, and production teams working through peak-volume service.
Reviewed by: Selio Support Team
Last updated: January 1, 1980
Summary
Use Selio KDS effectively during rush periods so the kitchen stays focused, orders stay visible, and service pressure is easier to control.
Before you begin
- Make sure KDS screens are already set up correctly
- Confirm routing is clean and station ownership is clear
- Align the kitchen team on state usage and handoff rules
- Use live service discipline before the rush starts, not only during it
Steps
- Review each KDS screen before peak service starts.
- Make sure every station is only seeing the work it should own.
- Keep new orders visible and act on them consistently.
- Use HOLD, FIRED, and READY actions with discipline across the team.
- Clear completed work quickly so the screen stays readable.
- Escalate bottlenecks early if one station starts falling behind.
- Use the KDS as the single source of truth during the rush instead of verbal shortcuts and guesswork.
Troubleshooting
- The screen becomes overloaded: Review routing, screen density, and station scope.
- Staff stops updating states during rush: Rebuild action discipline as part of kitchen training.
- One station becomes the bottleneck: Recheck routing and operational ownership.
- Kitchen starts using verbal-only coordination: Bring the team back to consistent KDS usage to avoid missed orders.
- Ready items stay visible too long: Tighten the pass or pickup handoff.
