Who is this article for?
Owners, managers, kitchen leads, and kitchen staff who are new to Selio KDS.
Reviewed by: Selio Support Team
Last updated: May 14, 2026
Summary
Use this tour to understand the three main Selio KDS areas: Ticket list, Courses list, and Stations list.
Before you begin
- Sign in to Selio KDS and let the screen sync
- Confirm the prep station or screen assignment
- Know whether the screen should show one seller location or all seller locations
- Use a test order if you need to verify what each area displays
Steps
- Open Selio KDS and review the Ticket list.
- Open the Courses list to review course-based tickets.
- Open the Stations list to review station-based organization.
- Confirm orders appear in columns from the relevant prep stations.
- Confirm the screen shows orders from one seller location or all seller locations as configured.
- Treat the screen as a prep-station view; role does not change the primary KDS areas.
- Continue to the setup or order-state guides when you need a deeper workflow check.
Troubleshooting
- The expected area is missing: Confirm you are in Selio KDS, not another Selio app surface.
- Orders appear under the wrong station column: Review the prep-station assignment and routing.
- A user expects different areas because of role: KDS uses the prep-station view regardless of staff, owner, manager, or admin role.
- The view is empty: Use a test order assigned to the prep station before treating it as a display issue.
