Reviewed by: Selio Support Team
Last updated: January 1, 1980
Summary
Run Close of Day only after unresolved orders, payments, and fiscal tasks have been cleared or explicitly accounted for.
Before you begin
- Finish service or move the location into its final closing window
- Review open orders, pending payments, and operational exceptions
- Make sure the closing staff follows the same internal checklist every shift
Steps
- Review open or unresolved orders before starting the close.
- Confirm payments are completed or clearly marked for follow-up.
- Check transactions, invoices, and any fiscal items that still need attention.
- Open the Close of Day flow.
- Review the daily summary shown on screen instead of relying on memory.
- Confirm the closing action and verify the success state before leaving the device.
Troubleshooting
- Close of Day is blocked: There may still be open orders, unfinished payments, or unresolved fiscal work.
- Daily totals look unexpected: Review discounts, voids, split payments, and transactions before retrying the close.
- The close action looks stuck: Refresh only after confirming there is no pending operational work left to finish.
- You are not sure the day closed successfully: Reopen the result and confirm the final success state and daily records.
