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Connect Device and Sign In

Who is this article for?

Owners, managers, cashiers, and team members responsible for first-time setup or device replacement.

Connect Device and Sign In

Summary

Set up a Selio Restaurant App device and sign in successfully, so your team can start using the POS with the correct business and location.

Before you begin

  • Make sure the device is charged and connected to the internet
  • Have your Selio account credentials ready
  • Confirm the device should be used for the correct business and location
  • Make sure the business has already been set up in Selio

Steps

  1. Open the Selio Restaurant App on the device.
  2. Start the device connection or setup flow.
  3. Enter the login details or pairing information provided for the business.
  4. Confirm the business and location shown on screen.
  5. Sign in with the assigned user account.
  6. Let the app complete its first sync.
  7. Confirm that menus, settings, and operational tools load correctly.

Troubleshooting

  • Can’t sign in: Check the email, password, or access credentials.
  • Wrong business or location appears: Stop and confirm the device is assigned correctly before continuing.
  • Sync does not finish: Check the internet connection and retry.
  • Device feels slow on first launch: Initial sync may take longer on first setup.
  • User sees limited access: The account may not have the right permissions.

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