Selio-logo
HomeSelio Restaurant App

Full Order Actions

Who is this article for?

Owners, managers, cashiers, and servers handling live order management during service.

Full Order Actions

Summary

Use full order actions to manage the entire check more efficiently, whether you need to review, update, move, or prepare the order for the next service step.

Before you begin

  • Open an active order in Selio Restaurant App
  • Make sure the user has access to order actions
  • Confirm the order is still editable for the intended action
  • Check whether some actions are restricted after send, payment, or fiscal steps

Steps

  1. Open the order you want to manage.
  2. Open the full order actions menu.
  3. Review the available actions for that order.
  4. Select the action you need.
  5. Confirm the action details, if prompted.
  6. Apply the change.
  7. Review the updated order state before continuing service.

Troubleshooting

  • Some order actions are missing: They may depend on permissions, configuration, or the current order state.
  • Order cannot be edited: The order may already be locked by a later step in the flow.
  • Staff selected the wrong action: Review whether the action can be reversed or corrected.
  • Order state looks inconsistent after action: Refresh the order and confirm the intended update was saved.
  • The team is unsure which action to use: Define a clear internal workflow for order-level changes.