Item Options on Menu & Orders

Summary

Use item options to choose the correct variation, serving style, or order detail when adding products to an order.

Before you begin

• Make sure menu items with options are already configured
• Confirm the device is using the correct active menu
• Check that staff understand when options are required and when they are optional

Steps

1. Start a new order or open an existing order.
2. Add an item that includes available options.
3. Review the option choices shown on screen.
4. Select the correct option based on the guest request.
5. Confirm the item and add it to the order.
6. Review the order line to make sure the selected option is visible.
7. Continue adding the rest of the order.

Troubleshooting