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Who is this article for?

Owners and managers who want quick operational visibility during the day.

View Live Sales

Summary

Monitor live sales activity during service, so owners and managers can stay aware of what is happening in real time.

Before you begin

  • Make sure the app is synced and receiving current activity
  • Confirm the user has permission to view live sales
  • Know whether you are checking overall activity, a single device, or a specific shift or location
  • Make sure the business is actively trading

Steps

  1. Open the live sales area in Selio Restaurant App.
  2. Review the current sales figures shown on screen.
  3. Check whether sales are moving as expected for the current service period.
  4. Look for unusual activity, gaps, or sudden changes.
  5. Compare the live view with what the team is reporting on the floor.
  6. Use the information to make immediate operational decisions if needed.
  7. Refresh or revisit the screen during the shift as required.

Troubleshooting

  • Live sales do not update: Check internet connection, sync status, and current business activity.
  • Figures look lower than expected: Confirm whether all devices or service flows are included in the view.
  • Live sales screen is missing: The user may not have access to reporting or live overview tools.
  • Numbers feel delayed: Refresh the screen and recheck sync status.
  • Manager expects more detail: Use transactions or reports for deeper review.