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Order via New Sale

Who is this article for?

Owners, managers, cashiers, and servers using the main order-taking flow in Selio Restaurant App.

Order via New Sale

Summary

Create a new order quickly from the standard sales flow, so staff can take orders, add items, and move directly to payment or further editing.

Before you begin

  • Make sure the correct menu is active
  • Confirm the user is signed in and ready to take orders
  • Check that items, modifiers, and pricing are available and synced
  • Make sure connected devices are ready if printing or fiscal actions are required later

Steps

  1. Open Selio Restaurant App.
  2. Start a new sale from the main ordering area.
  3. Add items to the order from the active menu.
  4. Use item options, modifiers, or combo selections where needed.
  5. Review quantities, notes, and guest requests.
  6. Confirm the order details.
  7. Continue with the next action, such as send, hold, edit, or payment, based on the service flow.

Troubleshooting

  • Items are missing from the sale screen: Confirm the correct menu is active.
  • Price looks wrong: Review the item, combo, or discount setup.
  • Order entry feels slow: Check device sync status and network stability.
  • Staff added the wrong item: Edit the order before payment or finalization.
  • Follow-up actions are unavailable: Permissions or service configuration may limit available actions.